Rainbow Rewards

At Rainbow Nation Clothing we believe it is important to reward customer loyalty. We run a generous scheme that enables discounts, offers and treats for members to access as they shop with us.

To join the Rainbow Reward Scheme, and start earning towards your perks, you need to create a store account at the top of the home page, or via the rewards tab at the bottom left on the home page. We strongly recommend that you also agree to sign up for emails, this will allow you to receive the required information for obtaining the extra benefits as you move through the tiers.

There are several ways to earn points, and also different ways to redeem them!

Reward on sign up:

You will be rewarded 100 raindrops as a welcome to the scheme, plus a further 100 when you sign up for emails. Then you can add to your points in other ways including social media shares, leaving business and product reviews and of course placing orders.

Reward on orders & activities:

Raindrops are earned on all website purchases, at a rate of 5 for every £1 spent.

Payment Plan orders only earn points for the deposit amount.

Market Night rewards (Sales via our Facebook events) are rewarded within 48 hours of order payment being received.

Raindrops are awarded to your account 48 hours after completion of additional activities. Some activities can only be completed once. Others, such as reviews, have no limit. To access these, click 'Earn Points', and the activity options will be shown.

Raindrops redemption:

To access your rewards log into the reward account, and click 'Get Rewards'. All of your personal available rewards will be listed. Click 'redeem' on the reward option you want to take. The reward will be generated and a code issued. This can be used instantly, or kept for future use.

Depending on your tier level you have a variety of cash in options, from a single conversion of 500 points, to a flexible conversion up to 2000 points per order.

Extra discounts, bonuses and codes are available for use in some tiers, as shown below. Codes, such as birthday bonus, or offer codes are sent out to you via email.

Special Tiers:

As soon as you place your first order you will promoted into our first Tier Admirer, and start to gain additional benefits. Here are the benefits what we offer for each tier:

* Details of items marked with asterisks are communicated by email, including specific terms of use for each benefit.

TERMS AND CONDITIONS

Reward points are added to your account following order fulfilment. Raindrops are rewarded against product values only, and returns or cancellations will incur adjustments.
Raindrops awarded are valid for a period of 365 days without account activity. Only one reward code or voucher code can be redeemed against an order, in order to prevent compounded discounting.
It is the responsibility of the customer to ensure they are set up to receive emails at the time of joining the reward scheme. Emails are automated and codes will not be reissued where a customer is found to not be set up to receive them.
On occasion the automated system may issue a reward that is not valid according to the tier level you are in. If this is the case we reserve the right to cancel this individual reward without notice.
Some bonus codes, offers and discounts are rewarded with terms attached.
Rainbow Nation Clothing reserve the right to alter the scheme terms and conditions at any time, but notice of 21 days will always be given to account holders where changes may have a negative affect on members. Dated details of changes would be shown on this page as highlighted text.
Orders to earn and spend rewards will always be treated separately, and will not be combined.
We reserve the right to permanently remove any member thought to be misusing the scheme, our website, or behaving inappropriately towards our business. We also reserve the right to cancel any rewards where the system has flagged a level of fraudulent activity.

Rainbow Rewards

TERMS AND CONDITIONS

Reward points are added to your account following order fulfilment. Raindrops are rewarded against product values only, and returns or cancellations will incur adjustments.

Raindrops awarded are valid for a period of 365 days without account activity. Only one reward code or voucher code can be redeemed against an order, in order to prevent compounded discounting.

It is the responsibility of the customer to ensure they are set up to receive emails at the time of joining the reward scheme. Emails are automated and codes will not be reissued where a customer is found to not be set up to receive them.

On occasion the automated system may issue a reward that is not valid according to the tier level you are in. If this is the case we reserve the right to cancel this individual reward without notice.

Some bonus codes, offers and discounts are rewarded with terms attached.

Rainbow Nation Clothing reserve the right to alter the scheme terms and conditions at any time, but notice of 21 days will always be given to account holders where changes may have a negative affect on members. Dated details of changes would be shown on this page as highlighted text.

Orders to earn and spend rewards will always be treated separately, and will not be combined.

We reserve the right to permanently remove any member thought to be misusing the scheme, our website, or behaving inappropriately towards our business. We also reserve the right to cancel any rewards where the system has flagged a level of fraudulent activity.

Please note: On January 1st 2022 we removed the monthly offer for tiers 2 and 3, and we also doubled the points rewarded for market night spending.

For any problems or queries relating to the scheme please email us.